Cleveland Learning Connection

Cleveland Learning ConnectionCleveland Learning ConnectionCleveland Learning ConnectionCleveland Learning Connection
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Cleveland Learning Connection

Cleveland Learning ConnectionCleveland Learning ConnectionCleveland Learning Connection

EMPOWERING PEOPLE TO ACHIEVE THEIR GOALS

EMPOWERING PEOPLE TO ACHIEVE THEIR GOALSEMPOWERING PEOPLE TO ACHIEVE THEIR GOALSEMPOWERING PEOPLE TO ACHIEVE THEIR GOALS

About Us

Our Mission

Cleveland Learning Connection is a 501c3 nonprofit corporation with the mission of empowering people with workplace challenges by providing a rich training experience in which to learn modern office technology skills while also learning any needed assistive technology. In doing so, we also strive to provide Ohio's employers with a better qualified and more diverse workforce.

Who We Are

We are a team of teachers who will work with you in a technology-rich environment to help you gain new workplace skills including Microsoft 365 (Word, Outlook, and Excel).  We have a minimum of ten and a maximum of 34 years  of experience providing training services to consumers from 

OOD, BWC, DOL, and VA.


One-to-one assistance

Our Services

We currently offer Work Adjustment, Short Term Computer Skills Training, and Situational Assessment services.  Our programs can be completed online, at our location in Cleveland's Asia-town, or as a hybrid. We are a 501 C3 non-profit organization and we have plans to offer much more to help our community.  Leave a message below to stay informed about our new programs when they become available.

A Little More About Us

Cleveland Learning Connection (CLC) has deep roots in this community. Its management team bonded and developed its skills at a prominent, for-profit, learning center founded in 1969 that served students across the region for 57 years. As the organization grew, the for-profit model eventually gave way to a new vision as a nonprofit. In 2022, the management team created a nonprofit called Cleveland Learning Connection, reaffirming a commitment to accessible, community-centered education and workforce preparedness. 


This transition was guided by the goal of increasing service accessibility, strengthening community impact, and ensuring that individuals with disabling workplace injuries, such as spinal cord injuries, traumatic brain injuries, and other functional limitations, could receive high-quality vocational rehabilitation and workforce preparedness regardless of financial circumstance. This is a niche program due to its trauma-informed, individually tailored programming meeting students where they are, work preparedness, and offering a renewed sense of purpose after suffering a work injury.

More about our services

Situational Assessment

Situational Assessment

Situational Assessment

Structured evaluation and hands-on observation that helps identify each participant's transferable skills, work behaviors, and vocational strengths following their injury. This process allows us to better understand individual capabilities and design a personalized training plan that aligns with realistic employment goals.

Work Adjustment

Situational Assessment

Situational Assessment

  A structured program that focuses not only on computer skills, but also on work behaviors, job performance and social skills needed to facilitate successful return to work. Offered at different levels of participation.

Short Term Training

Short Term Training

Short Term Training

  Provides a remote individualized training program tailored to each learner’s goals. A major strength of STT allows learners to complete a customized program from home while building essential work-from-home skills. STT also supports students preparing to begin or return to college by strengthening their confidence with online platforms,

  Provides a remote individualized training program tailored to each learner’s goals. A major strength of STT allows learners to complete a customized program from home while building essential work-from-home skills. STT also supports students preparing to begin or return to college by strengthening their confidence with online platforms, classroom technology, assignment management, and the study habits needed to succeed in both virtual and live college settings.

Remedial Training

Short Term Training

Short Term Training

Individualized curriculum, based on need, to enhance skills that are crucial to learning and workplace applications. Most Remedial Training services are for high school equivalency completion-GED or HiSET, and math courses required for higher education. 

About Our Staff

Van Bray

Christina Higgins

Christina Higgins

Van holds undergraduate degrees in Engineering and Education, an M.Ed. in Adult Learning and Development, and is a State of Ohio certified educator. Van's 35 year history of helping people with disabilities includes working with Chapter 31 veterans with service-connected disabilities and serving as Coordinator of E-learning and Assistive Technology at Case Western Reserve University.

Christina Higgins

Christina Higgins

Christina Higgins

 Christina's teaching career spans some of Greater Cleveland's most meaningful and overlooked classrooms. It began, after she graduated from The University of Wisconsin, when she moved to a small-town Illinois, where she taught high school writing, speech, and debate — and a love of finding the right words has followed her ever since. Mak

 Christina's teaching career spans some of Greater Cleveland's most meaningful and overlooked classrooms. It began, after she graduated from The University of Wisconsin, when she moved to a small-town Illinois, where she taught high school writing, speech, and debate — and a love of finding the right words has followed her ever since. Making good use of her minor in criminology, she launched a volunteer literacy and humanities program for incarcerated adults at the Cuyahoga County Jail and the Women's Northeast Pre-Release Center, an early signal of where her heart was headed. She went on to teach fourth and fifth grade, lead a school-wide Pre-K through 8 reading program, coach Power of the Pen, and teach vocational academics at Cleveland Job Corps before spending 13 formative years at Townsend Learning Center, where she discovered firsthand the extraordinary resilience of injured workers. As a licensed Phono-Graphix reading instructor, she now coordinates curriculum, leads student orientations, and ensures that every person who walks through CLC's doors feels genuinely welcomed and supported. For adults rebuilding their lives after injury or illness, Christina believes work adjustment isn't just job training — it's a runway to make sure every student takes off.

And for the record, she's the proud Nebraskan trainer of a two-time Thursday Thirsty Turtle champion.

Brian Handke

Lindsey Mulac

Lindsey Mulac

 Brian is a State of Ohio certified educator and graduate of The Ohio State University, where he earned a Bachelor's degree in Operations Management and Purchasing. Throughout his career, he has worked with diverse populations, including veterans, students, and individuals with disabilities, helping people overcome barriers and access new

 Brian is a State of Ohio certified educator and graduate of The Ohio State University, where he earned a Bachelor's degree in Operations Management and Purchasing. Throughout his career, he has worked with diverse populations, including veterans, students, and individuals with disabilities, helping people overcome barriers and access new opportunities through education, advocacy, and storytelling.

His experience includes aiding veterans in sharing their stories, supporting injured workers through upskilling and return-to-work initiatives, and helping hundreds of students improve their SAT and ACT scores, expanding their pathways to higher education. Brian brings a unique combination of operational expertise, educational leadership, and a strong commitment to advancing opportunity and inclusion for individuals from a wide range of backgrounds and experiences.

Lindsey Mulac

Lindsey Mulac

Lindsey Mulac

Lindsey brings extensive leadership, organizational, and instructional experience to her work with students. As a former manager in the retail sector, she developed strong skills in team leadership, training, customer service, and operations management. Her proficiency in Microsoft Office and administrative systems supports effective prog

Lindsey brings extensive leadership, organizational, and instructional experience to her work with students. As a former manager in the retail sector, she developed strong skills in team leadership, training, customer service, and operations management. Her proficiency in Microsoft Office and administrative systems supports effective program delivery and student engagement.

As both an educator and a mother, Lindsey understands the importance of creating supportive learning environments that foster confidence, growth, and achievement. She is dedicated to helping students develop practical skills, overcome challenges, and reach their academic potential and personal goals.

Why We're Here

A serious injury doesn't just affect someone's ability to work—it can change every part of life. The loss of a job often means the loss of confidence, routine, financial security, and a sense of purpose. Many people find themselves wondering, "Where do I go from here?"


At the same time, the workplace has changed. Even entry-level jobs often require computer skills, digital communication, and the confidence to learn new technology. For someone rebuilding after an injury or other employment setback, those expectations can feel overwhelming.


Case managers and vocational rehabilitation professionals work tirelessly to support the people they serve, but growing caseloads often leave little time for the individualized teaching and hands-on skill development that lasting success requires.

That's where Cleveland Learning Connection makes a difference.


We provide personalized vocational rehabilitation, workplace readiness training, computer and digital skills instruction, and real-world work experiences that help adults regain confidence, develop marketable skills, and move toward meaningful employment, independence, purpose, and a new horizon they can believe in.

How We Work for You

Cleveland Learning Connection provides holistic, wraparound support for injured workers rebuilding their skills, confidence, and careers. Services include:

  • Trauma-Informed Support — Compassionate, patient, and nonjudgmental engagement that creates the psychological safety participants need to learn and move forward.
  • Computer Skills Education — Foundational through advanced digital training, offered in person and online and tailored to each participant’s abilities and pace.
  • Equipment Access — On-site computers and laptops mailed to remote participants, removing technology barriers to learning.
  • Assistive Technology — Universal design with ergonomic equipment, screen readers, alternative input devices, and other adaptive tools that enable participants with physical limitations to engage fully in training at every workstation.
  • Information and Referrals — Connections to community resources, benefits, and support services that address needs beyond job training.
  • Social-Emotional Learning — Dedicated time to process the effects of injury, rebuild confidence, and sustain motivation.

Together, these services help injured workers do more than acquire new skills: they help participants rebuild confidence and envision a new future. When people feel safe and supported, they are better able to learn—and when they can learn, they can rebuild.

Voices of Resilience and Change

Every year Cleveland Learning Connection serves approximately 100 adults rebuilding careers after injury, illness, disability, or other employment barriers. Half of these participants are from Cuyahoga county; the other half represent 23 other counties.   


Every participant arrives with a different story. What they share is the determination not to be sidelined by life’s events, but instead move forward stronger and better. Here are a few of their words about their experience at Cleveland Learning Connection.


This opportunity has changed my life. My confidence is over the moon; this class has really helped me with all of my insecurities.

—Darlene, WA participant


The staff has been great, helping me along the way on this journey. This has really challenged me to push forward. At Cleveland Learning Connection, I got the tools I needed, like the basics and learning how to ignore the distractions so I can be productive. This is not the end of my book. I’m just starting a new chapter!!

—Peggy, WA participant


The people working at CLC are resourceful and patient, which goes a long way for someone like me who shows up in pain and grumpy first thing in the morning. Although I’m no secretary, my time at Cleveland Learning Connection allowed me to gain new skills in Microsoft Word and improve my typing. I also earned my high school equivalency diploma, which will aid me in my search for employment in a new field.

—Justin, Remedial Tutoring and WA


I came with stress and anxiety not knowing what was going to take place because of my lack of computer skills, but every instructor was welcoming and understanding of my situation. They were accommodating of my needs and made me feel comfortable. I learned so many things like email, Word, Excel, and typing; plus I gained a boost of self-confidence.


The last 4 weeks of my program I worked remotely at home with my instructor. I really liked remote learning because of the one-on-one teaching and the ability to answer all my questions on the fly and walk me through the lessons. My teacher introduced me to so many different paths on the computer. I do recommend the remote learning.

— Neil, WA and STT participant


The concept of computers, different assigned tasks, and staff assistance, I now comprehend the useful techniques a computer offers. You all have a part in shaping 'The New Me.’

—Sara, Work Adjustment


Cleveland Learning Connection has truly been one of the best experiences of a lifetime. To be among such a great group of individuals that has taught me the true meaning of the words integrity, professionalism, and patience. Words can’t describe the gratitude I have for this program because without it I’d still be on the outside looking in.

—Kevin, Work Adjustment


I want to start by saying that I wanted to just give up.

There were days I just wanted to stay in bed or do something else.

But I got up and came. I want to thank everyone that helped me get my work done.

I learned a lot since I have been coming to Cleveland Learning Connection Program.

I will use my skills from Word, Outlook, PowerPoint, IXL, Curriculum Packets, Ted Talks, Keyboarding, Professor Teaches, and one-on-one tutoring for my future.

—Precious, Work Adjustment


There were times when I felt like I wanted to give up; times when I felt like this was all just too much for me, but CLC was there . You believed in me even when I didn’t believe in myself. Thank you CLC staff for your unwavering commitment to help us through our journey. You believed in me even when I didn’t believe in myself. Your empathy and your understanding of our individual needs and learning styles have made all the difference in my learning experience. You took the time to get to know each of us as individuals and to tailor your approach to our unique needs. Your ability to meet us where we are and to help us achieve our goals is truly remarkable. Thank you for believing in me and for helping me to achieve my goals. You can do anything if you put your mind  to it. Don’t give up!

—Kim, Work Adjustment

Other Important People

 Our Board

  • Tami Tabor Glancy, M.Ed., LPC, CRC -  Precision Vocational Rehabilitation Services, LLC, Owner
  • Shawn Bixler, M.Ed. - University of Akron, Educator, Retired
  • Michael Hercbergs, CPA - Organizational Consultant


Community Partners

  •  PCs For People             
  • Ohio BWC       
  • Northeast Ohio Coalition for the Homeless

It's about helping people, all people

Non-Discrimination Policy

  

Cleveland Learning Connection welcomes all people to work and learn at our center.  We will not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, the appointment to and termination from its Board of Directors, hiring and firing of staff or contractors and vendors, selection of volunteers, and providing of services.

Contact Us

Drop us a line!

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Give us a call!

Voice: 216-245-2447


Fax:  888-631-1714 


Cleveland Learning Connection

3631 Perkins Avenue 3A2, Cleveland, Ohio 44114-4705

Copyright © 2026 Cleveland Learning Connection - All Rights Reserved.

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